TECHNICAL SUPPORT

Hosting plan
Titan Email
Google Email
Content Delivery Network (CDN)
Backups (FTP, MySQL)
Additional

A web hosting service is a type of internet hosting service that hosts websites for customers, i.e. it offers the facilities required for them to create and maintain a site and makes it accessible on the World Wide Web.

Service available for Dweet Design creative agency customers only.

Intel® Xeon® Platinum 8380 Ice Lake (3rd Gen Intel® Xeon® Scalable Processors)
Kingston PC4-21333V-U (DDR4-2666MHz)
NVMe PCIe Gen 4 disk drive
Server technical support^*3

³ – optimization, database servers support, configuration settings, proactive monitoring.

* – do not include website administration, CMS administration, and website software updates.

Titan stands out as a top-tier provider of business email services, offering an array of professional collaboration tools, a steadfast guarantee of email server uptime, an unwavering commitment to zero data loss, and a dedicated team of Support Center agents to assist you. With Titan, you can experience unparalleled reliability, efficient collaboration, and reliable support, making it an exceptional choice for your business email needs.

• Curious to know if the person you’re communicating with has read that important quote you shared through your professional email? Receive instant notifications when your message is opened using read receipts.
• Boost your efficiency by storing your commonly used replies as email templates, enabling you to save time and streamline your productivity.
• Avoid the risk of forgetting about ongoing email conversations by utilizing Follow-up Reminders. These handy tools ensure you never miss an important email, allowing you to reevaluate at precisely the right moment and consistently stay on top of your communication.
• With a paid email account with a send later function, you can ensure your messages are sent at the best time.
• Efficiently manage your messages by utilizing email aliases instead of your primary email account. With this feature, you can receive and respond to emails using alternative addresses, allowing you to separate and streamline your communication channels while maintaining the convenience of a single inbox.
• Take advantage of Titan Mail’s integrated calendar and contacts applications to effortlessly schedule meetings, initiate video conferences, and effectively manage your contact list. These powerful tools enable seamless organization and communication, providing a convenient all-in-one solution for your scheduling and contact management needs.
• Safeguard your work emails against a wide range of cyber threats with Titan’s robust security measures. Employed on dedicated professional servers, these advanced safeguards shield your communications from spam, viruses, malware, ransomware, phishing attacks, and other potential online risks, ensuring the utmost protection for your valuable data and information.
• Effortlessly transfer your messages and email addresses from your previous email hosting provider to our platform. We provide a seamless migration process, allowing you to smoothly transition your communication history and contact information to our services without any hassle or disruption.
• DomainKeys Identified Mail (DKIM) is an authentication method that adds an extra layer of trust and verification to your domain and email hosting. By implementing DKIM, you can reassure recipients that you are the legitimate domain owner and the authorized sender of the email, establishing credibility and ensuring the integrity of your communication.

Google Workspace, previously known as G Suite, is an extensive suite of cloud-based tools designed by Google for enhanced productivity and collaboration. Included in this comprehensive package is a customized email solution tailored specifically for your business. With Google Workspace, you gain access to a unified platform that consolidates all the essential tools you require to accomplish your tasks efficiently, offering a seamless and convenient experience for getting work done.

• Utilize the enhanced administrative controls, ad-free environment, and personalized professional email addresses available to you. Replace the generic @gmail.com address with a customized and personalized address like [email protected], showcasing a more professional image for your business communications.
• Convene securely with your team no matter where they are, utilizing the premium video conferencing solution built on Google’s reliable infrastructure. With this advanced platform, you can conduct meetings and collaborate effectively, ensuring a safe and seamless virtual gathering experience for your entire team.
• Streamline your productivity with Google Workspace, which brings together a comprehensive set of tools to support your workflow. Collaborate seamlessly in real-time on files, effortlessly schedule meetings with just a few clicks, and stay organized with timely deadline reminders and calendar notifications. Google Workspace serves as a centralized hub, providing you with all the necessary tools to enhance your productivity and optimize your work processes.
• With the aid of advanced machine learning models, Gmail effectively blocks a staggering 99.9% of spam, phishing, and malware threats from infiltrating your inbox. This robust security feature ensures that Google Workspace remains a safe and secure environment, safeguarding your communication from potential risks and enabling you to work with peace of mind.

A Content Delivery Network (CDN) is a distributed network of servers strategically placed in various geographical locations. Its primary purpose is to deliver web content efficiently to end-users by reducing latency and increasing accessibility. When a user requests a piece of content, such as a webpage, image, video, or application, the CDN routes the request to the nearest server in its network, rather than relying on a single origin server.

• Improved website performance: By caching content and delivering it from servers closer to end-users, CDNs significantly reduce latency, resulting in faster loading times. This enhances user experience, reduces bounce rates, and boosts engagement.
• Global scalability: CDNs enable websites to handle high traffic loads and sudden spikes without performance degradation. By distributing the load across multiple servers, CDNs ensure scalability and maintain the availability of content, even during peak usage periods.
• Enhanced security: CDNs often include security features like SSL/TLS encryption, DDoS protection, and bot mitigation. This helps protect websites and applications from malicious attacks, safeguarding user data and maintaining the integrity of online assets.
• Cost optimization: By offloading traffic from the origin server, CDNs reduce bandwidth consumption and the load on the infrastructure. This can result in cost savings for website owners by minimizing the need for additional server resources.
• Global reach: CDNs extend the reach of websites and applications by serving content from servers located worldwide. This allows businesses to cater to an international audience, ensuring consistent performance and accessibility, regardless of the user’s location.

Data centers located across the globe provide visitors with location-based access to your website while removing latency and improving performance.

Unforeseen events such as settings failures, cyberattacks, or administrator errors can lead to data loss, disruption of services, and significant financial losses. That’s where a cutting-edge website and database backup service comes into play, offering a solution to protect your valuable assets.

• Data Recovery: Backups act as a safety net to restore websites and databases in case of data loss due to administrator errors, website core glitches, cyber attacks, or natural disasters. If website or database becomes corrupted, compromised, or inaccessible, having a backup allows you to restore it to a previous state, ensuring minimal data loss and downtime.
• Business Continuity: Backups are crucial for maintaining uninterrupted operations. If website experiences an outage or data loss, having a recent backup enables recovery website and database quickly, minimizing the impact on business. This ensures that website remains functional, and all customers can access services or content without significant interruptions.
• Version Control: Backups provide website and database record history at different times. This allows you to roll back to a previous version if necessary or compare changes made over time. If you accidentally delete important data or make undesirable changes, backups give you the ability to revert to a known working state.
• Security and Compliance: Backups play a role in data security and compliance requirements. By regularly backing up your website and database, you protect valuable data from potential security breaches, ransomware attacks, or unauthorized access. It also helps comply with data protection regulations by ensuring data integrity, confidentiality, and availability.
• Migration and Testing: Backups are helpful when migrating website or database to a new server. By restoring a backup on the new environment, you can validate the migration process and ensure everything functions correctly before making it live. Backups also facilitate testing of new features, updates, or configurations without risking the integrity of the production environment.